Contact Us
How can we help you?
Whether you’re looking for more information, or would like to make an appointment with a banker at one of our branches, you’ll find easy ways to contact us below.
Smart Financial welcomes your questions, comments, compliments and complaints in order to continuously improve our services to you. You may also email us directly at memberservices@smartcu.org.
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Main Phone Line (Member Services)
713-850-1600 or 800-392-5084
Business Hours (Branch and Call Center)
Mon, Tue, Thur, Fri: 9:00 AM - 5:00 PM
Wednesday, Saturday: 9:00 AM - 2:00 PM
Direct Phone Lines:
Debit Card Services during business hours (fraud/lost cards) 713-850-1600
Debit Card Services after hours (fraud/lost cards) 833-933-1681
Credit Card Services (Smart Financial Mastercard) 800-854-7642
Smart Line (Automated Phone Teller) 713-850-1254 or 800-537-7133
Verification of Deposit Fax Line 713-407-1859
Mortgage Lending (New Mortgages) 713-407-1830
Mortgage Services (Existing Mortgages) 713-407-1850
Consumer Lending Services (Auto/Personal) 713-407-1755
Smart Insurance Group 713-407-1994
Smart Financial Headquarters:
6051 North Course Dr.
Houston, TX 77072
Smart Financial Mailing Address:
P.O. Box 920719
Houston, Texas 77292-0719